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Sr. IT Project Coordinator

Company Name:
Liberty Mutual
Title: Sr. IT Project Coordinator
Location: NH-Dover
Other Locations: US-IN-Indianapolis
Advance your Information Technology (IT) career at Liberty Mutual Insurance - A Fortune 100 Company.
At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance. Our financial strength and profitability rely on the skills, knowledge, and creativity of more than 50,000 employees worldwide. As number 81 on Fortune Magazine's list of the 100 largest corporations in the U.S., we have the resources and training our employees need to drive our business forward and be successful in an ever-evolving, complex world.
Liberty Mutual Commercial Insurance IT is actively searching for a Sr. IT Project Coordinator. Commercial Insurance IT supports the Commercial Insurance business group which is the fourth largest commercial insurer in the US. Commercial Insurance IT leverages strengths to continue to simplify operations and invest in new technologies that provide competitive advantage.
This position will directly support the Safeco Salesforce and Mobility team. The selected candidate will be responsible for leading and facilitating the work intake process, coordinating release management, and managing small enhancement work through all phases of the software development lifecycle. This position requires excellent communication, facilitation, and documentation skills and the ability to multitask simultaneous efforts. The candidate will work closely with management, business personnel, and other developers to deliver strategic solutions which meet the business needs.
Responsibilities:

Coordinates efforts of team members to match customer requests/requirements to available project/service offerings.

Provides direction and guidance for the completion of project deliverables, such as Statements of Work.

Develops project plans, tracks status, and updates system and business owners on progress.

Acts as the first escalation point for missed SLA's and subsequent escalation to management.

Manages the tools and develops the requirements for all metrics and reporting of service delivery.

Coordinates with system and business owners to implement requirements.

Communicates with internal and external customers, vendors, and other teams as appropriate for the completion of standard and lower complexity custom project deliverables.

Performs related duties as assigned or requested.
Qualifications:
Bachelor's or Master's degree or equivalent experience. Minimum of 5 years related experience.
Practical knowledge of and experience applying project management methodologies to projects or other assignments.
Negotiation, facilitation and consensus building skills. Strong oral and written communication skills.
Knowledge of IT concepts, strategies, methodologies, architectures and technical standards.
Ability to foster strong working relationships in a team environment.
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
401K and Company paid pension plan
Medical coverage
Dental coverage
Paid time-off
Pay-for-Performance
Discounts on automobile and homeowner's insurance
Discount fitness memberships
Flexible spending accounts
Tuition reimbursement
Vision care coverage
Work/Life resources
Credit Union membership
Employee and Dependent life insurance
Disability insurance
Accidental death & dismemberment insurance
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
Responsibility. What's your policy?
Information Technology

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