Senior Portfolio Engineer
Company Name:
Liberty Mutual
Title: Senior Portfolio Engineer
Location: NH-Dover
Other Locations:
Advance your Information Technolgy (IT) career at Liberty Mutual Insurance - A Fortune 100 Company.
Liberty Mutual Insurance Information Technology is actively searching for an experienced Application Portfolio Engineer. In this position you will develop and provide technical support, and consult on technical issues for applications. In addition, you will monitor application environments and resolve customer and technical issues. You may also act as a lead and guide less experienced team members, create and maintain utilization and status reports and documentation, and you may also develop, code, test, debug, and make enhancements to existing software.
Most importantly, you'll be engaged in meaningful work for an organization that is committed to helping people live safer, more secure lives every day.
Responsibilities:
Provides technical support for applications including health checks, scheduling, infrastructure and vendor support, system remediation and testing for software upgrades/patches, problem management, change management and compliance.
Monitors test and production application environments for health, responds to problem tickets, ensures triage of problems to root cause, and adherence to SLA.
Participates in the on-call support rotation.
Participates in planning and testing for disaster recovery of critical applications.
Analyzes and documents trends on application, content, and database server utilization.
Maintains and enhances application documentation.
May enhance existing software from general requirements and specifications.
Works with technical staff to understand problems with software and resolve them.
Resolves customer complaints with software and responds to suggestions for improvements and enhancements.
Qualifications:
Bachelor's degree in technical or business discipline or equivalent experience. Generally 5 years of professional experience.
Knowledge in the following areas: IT concepts, strategies, and methodologies, architectures and technical standards, design and development tools, layered systems architectures and layered solutions and designs.
Understanding of shared software concepts and business applications.
Knowledge of business functions and business operations.
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
401K and Company paid pension plan
Medical coverage
Dental coverage
Paid time-off
Pay-for-Performance
Discounts on automobile and homeowner's insurance
Discount fitness memberships
Flexible spending accounts
Tuition reimbursement
Vision care coverage
Work/Life resources
Credit Union membership
Employee and Dependent life insurance
Disability insurance
Accidental death and dismemberment insurance
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
Responsibility. What's your policy?
Information TechnologyEstimated Salary: $20 to $28 per hour based on qualifications.
Liberty Mutual
Title: Senior Portfolio Engineer
Location: NH-Dover
Other Locations:
Advance your Information Technolgy (IT) career at Liberty Mutual Insurance - A Fortune 100 Company.
Liberty Mutual Insurance Information Technology is actively searching for an experienced Application Portfolio Engineer. In this position you will develop and provide technical support, and consult on technical issues for applications. In addition, you will monitor application environments and resolve customer and technical issues. You may also act as a lead and guide less experienced team members, create and maintain utilization and status reports and documentation, and you may also develop, code, test, debug, and make enhancements to existing software.
Most importantly, you'll be engaged in meaningful work for an organization that is committed to helping people live safer, more secure lives every day.
Responsibilities:
Provides technical support for applications including health checks, scheduling, infrastructure and vendor support, system remediation and testing for software upgrades/patches, problem management, change management and compliance.
Monitors test and production application environments for health, responds to problem tickets, ensures triage of problems to root cause, and adherence to SLA.
Participates in the on-call support rotation.
Participates in planning and testing for disaster recovery of critical applications.
Analyzes and documents trends on application, content, and database server utilization.
Maintains and enhances application documentation.
May enhance existing software from general requirements and specifications.
Works with technical staff to understand problems with software and resolve them.
Resolves customer complaints with software and responds to suggestions for improvements and enhancements.
Qualifications:
Bachelor's degree in technical or business discipline or equivalent experience. Generally 5 years of professional experience.
Knowledge in the following areas: IT concepts, strategies, and methodologies, architectures and technical standards, design and development tools, layered systems architectures and layered solutions and designs.
Understanding of shared software concepts and business applications.
Knowledge of business functions and business operations.
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
401K and Company paid pension plan
Medical coverage
Dental coverage
Paid time-off
Pay-for-Performance
Discounts on automobile and homeowner's insurance
Discount fitness memberships
Flexible spending accounts
Tuition reimbursement
Vision care coverage
Work/Life resources
Credit Union membership
Employee and Dependent life insurance
Disability insurance
Accidental death and dismemberment insurance
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
Responsibility. What's your policy?
Information TechnologyEstimated Salary: $20 to $28 per hour based on qualifications.
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